At Retro Nestin, we are committed to delivering you products promptly and efficiently. Please review our shipping policy for details on order processing, delivery times, and other important information:
1. Order Processing Time:
Our team strives to process and dispatch orders within 1-2 business days after payment confirmation.
Orders placed before 12:00PM PST will start processing on the same day
Orders are processed during business days (Monday - Friday), excluding holidays
2. Estimated Delivery Times:
Most orders are expected to be delivered within 5-7 business days from the date of order confirmation.
Delivery times may vary based on the shipping destination, product availability, and unforeseen circumstances.
3. High Volume Orders:
Please be aware that during peak seasons or promotional periods, we may experience a higher volume of orders.
Due to this increased demand, delivery times may be extended. Rest assured, our team is working diligently to fulfill orders as quickly as possible.
4. Order Tracking:
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number.
Use the provided tracking information to monitor the status and estimated delivery date of your shipment.
5. Multiple Shipments:
In some cases, orders with multiple items may be shipped in separate packages to expedite delivery or due to product availability.
6. Shipping Charges:
Shipping charges are calculated at checkout based on the weight, dimensions, and destination of the items in your order.
Please note that shipping fees are non-refundable.
7. International Shipping:
We currently offer international shipping. International delivery times may vary based on customs procedures and the destination country.
8. Address Accuracy:
It is the responsibility of the customer to provide accurate and complete shipping information during the checkout process.
If you realize that there is a mistake in the shipping address, please contact us immediately to change the address. Items shipped out cannot be changed.
Any additional fees incurred due to incorrect or incomplete address details will be the responsibility of the customer.
9. Contact Us:
For any inquiries related to shipping or tracking, please contact our customer service team by clicking here
We appreciate your patience and understanding, especially during periods of high order volume. Thank you for choosing Retro Nestin. Your satisfaction is our priority.
